Digital disruption has been a trending topic in recent years. It refers to businesses who innovate; they do things differently and enable new technologies that their competitors may not have accessed or even adopted.
Are you ignoring these 6 warning signs that are telling you that your systems need a revamp?
- There is a lack of documenting processes. If your company is lacking in organisational processes, this leads to untraceable inefficiencies. Companies that have engaged with new technological innovations such as automation, have been known to significantly improve their business efficiencies.
- Managing data in multiple systems. Disparate systems cause a number of issues for businesses – one of which is the double handling of data.
- Lack of real-time information. Older business systems can only give you the information you need after running weekly or monthly reports. The lack of real-time information means you don’t have a complete view of your business as you don’t know where to focus your attention.
- CRM has not been updated. Companies are often put in situations where staff leave and they take their 30 years of knowledge with them. It can be difficult to pass on this information to the new employee in a matter of weeks as processes change and the best system practice goes out the door.
- Conflicts between the team and the accuracy of business processes. Inaccuracies in data can cause conflicts between team members. For example, team members may not be updating the latest communication with clients. No one likes to be pestered by sales people, so keeping your team informed of the last interaction will minimise this risk. Another problem area is that employees must check whether contacts are still employed by their organisations.
- Traditional legacy systems are not built to handle these modern changes. Business systems have come a long way, especially in terms of flexibility; they are able to keep up with the hustle and bustle of busy work lives.
The cloud has certainly disrupted the way technology operates. It has made it easier to work remotely, collaborate with peers and enables you to obtain real-time information at the touch of a button. If your current systems are struggling to keep up with the growth of your business, the fast pace of your industry and are duplicating your work, you are already falling behind in the technology game. Consider updating your systems to the latest innovation and see your business move from strength to strength.