NextService is a cloud based service management software system, built for and fully integrated into NetSuite, the world’s best ERP for business management. In a time where technology paves the path for business decisions, combined with constant customer demands and fluctuating economic pressures, the importance of managing the mobility of your field service resources has never been greater. According to the National Computing Centre, there are four main drivers for improving the effectiveness of field staff operations:

  1. Improving customer service levels
  2. Improving worker productivity
  3. Reducing cost of field service operations
  4. Improving reliability and timeliness of information coming back from the field

In the recent study, 58% of organisations that have started implementing field service management software have seen a marked increase in customer satisfaction. (Source: National Computing Centre Insight Report) NextService is a cloud-based service management software system, integrated with NetSuite for a single customer view, complete with full service history.

  • Easy and visual real-time scheduling, with drag and drop functionality
  • Accessible anywhere, anytime with signature capturing ability
  • End-to-end parts management for project accountability
  • Workforce automation for efficient planning

Interested in NextService? Find our more www.nextservicesoftware.com