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Our customers have eliminated paper-based manual processes, centralised their systems and gained complete visibility of their resources and operations. We support their growth strategies and help them deliver a flow of value to their customers.

“Klugo took the basic NextService application and tailored it to the needs of an industrial machinery manufacturer. Thanks to Klugo, it’s now a task-driven application that suits our purposes brilliantly. We were able to reduce our customers’ wait time for deliveries and save on transportation costs.”

Jay Chirnside
Kerfab General Manager

Paving the road for Kerfab’s success.

This case study looks at how Klugo helped industrial machine manufacturer Kerfab integrate the different elements of its production system into a single information management framework. But their success story doesn’t end there. The software engineers at Klugo went a step further and adapted the standard NextService SuiteApp into a bespoke task-driven application that revolutionised Kerfab’s production and delivery.

“We found NetSuite, but as we dug in, we realised we needed to adapt it. We asked Klugo to think creatively, and together, we solved the implementation; it was a massive win for us. Now, we use our resources better. Our account managers can be out there in the community. Sitting behind a computer inputting orders was not the best use of their time.”

Ellie Davidson
TLA Operations Manager

TLA customer experience unaffected by rapid growth.

This case study looks at how Klugo helped sporting goods distributor, TLA Merchandise, to integrate all the different elements of their business into a single platform, providing complete visibility of orders, suppliers and logistics. They sustained outstanding customer service during an accelerated growth phase. They now utilise resources better throughout the company, maximising profits and improving employee satisfaction.

We have partnered with +100 customers just like you.

Helping for our customers achieve operational excellence is at the core of what we do. Read more stories below.

Headland Machinery

Headland Machinery supplies leading machinery technology, software and services.

Aquatec

Aquatec has had 30 years experience providing water and wastewater solutions .

Ecolab Australia

Ecolab is a leading supplier of both laboratory and medical equipment with over 2,000 customers .

Our customers

Overcoming Spreadsheetitis

/ˈsprɛdʃiːtaɪtɪs/. Noun.
The excessive use of spreadsheet reporting.

Our customers recognised that lack of real-time information generated high business costs. Lack of visibility into orders, procurement, logistics, and inventory risked their ability to react faster to changing market conditions and jeopardised customer service.

They decided to eliminate the overhead costs of putting together spreadsheets by automating and centralising data input. Now they make informed decisions in real-time, and their employees use their skills in more valuable tasks, instead of chasing information and importing data to disconnected systems.

If one picture is worth a thousand words, these videos are worth a million?

These brief videos can explain in less than 2 minutes why Klugo has selected the best-in-class business platform, NetSuite, to give our customers an absolute control of their inventory, supply chain, logistics, accounting, finances, CRM, and logistics in a single platform.

Areas where our customers are saving money.

As their businesses grew, their data complexity increased exponentially. To continue executing well, they required accurate and up to date key performance indicators. This has helped them cut down on errors, improved their decision-making, and minimised revenue loss.

Quoting and Fulfilment

We have helped them solve complex pricing levels, inventory visibility, and automated billing. Our customers have real-time visibility of their operations, orders and warehouse.

 Sales Management

We have helped sales teams by simplifying complex quoting systems, decreasing on-boarding times, simplifing hand-over and leveraging NetSuite forecasting and reporting.

Manual Data Entry

We have automated our customers’ processes, eliminating manual data capture and spreadsheet imports. With centralised reporting, their admin staff is now data-driven focusing on growth.